Wednesday, September 7, 2011

CRM 2011 Email templates Flickering

Recently many of our users were reporting that when they modify or change any of CRM email template it start flickering or Internet explorer Crashes. upon investigation I observed that it is happening to only those templates where we have mentioned company’s phone number. upon further drilldown of problem  I concluded that it is happening due to Microsoft Lync Add-on of internet explorer, lynch add-on somehow injecting some HTML which is causing template to flicker horizontally and vertically. because when I disabled this Add-on everything started working as expected.

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